Getting new credentials[Link]
Forgot my password[Link]
You can create a new password using the activation screen. You need:
your registrar ID
your security code: this was sent to you via regular mail and should be kept at your office.
a new activation code: send a request to DNS Belgium and a new activation code will be mailed to your official e-mail address.
Please note that you will also need to generate a new phone key after re-activating your account.
Lost my phone[Link]
If the administrator user (registrar ID = user ID) loses his phone, he should contact DNS Belgium to reset his phone key. If a user loses his phone, the administrator user can reset the user’s phone key.