General[Link]

Password policy and 2-step verification[Link]

We have the same password policy throughout the system:

  • At least one uppercase character [A-Z].

  • At least one lowercase character [a-z].

  • At least one numerical character [0-9].

  • At least one non-alphanumerical character [!”#$%&’()*+,-./:;<=>?@[]^_` {|}]

For the EPP password, the length of the password is according to the RFC: 8-16 characters.

For web passwords and authInfo associated with domains, we allow 8-32 characters.

For the registrar web interface, we also use 2-step verification.

Sandbox[Link]

DNS Belgium provides a sandbox system where registrars can test all facets of the registration system. All registrars can have 2 test accounts. We recommend using the sandbox system for testing/self-assessment before connecting to the live system.

When a next release is pending, the sandbox system may contain new features not (yet) available on the live system.

Connection strings for the sandbox are available here

Maintenance[Link]

DNS Belgium has no fixed maintenance window. We aim to do frequent and small releases, always during business hours (between 8:00 and 17:00 CE(S)T). In most cases, we don’t have to interrupt our services by doing a release. We will send a notification before all releases where more than 5 minutes downtime is expected.

Please make sure your contact e-mail addresses are up to date and follow us on Twitter. All releases with downtime are mentioned in our maintenance calender. You can include our maintenance calender in your calendar.

Although we aim to announce changes to the registration system and hardware configuration with sufficient notice, it is possible under certain circumstances that this may occur without warning or after a brief message. Please take this into account for your own planning.

Pollution/abuse of registration system[Link]

DNS Belgium monitors its registration system constantly. If we notice any behaviour which would cause pollution of the database or hinder the services provided by DNS Belgium, we will take measures to mitigate this behaviour. At first, we will contact the registrar for an explanation when there’s no evidence the behaviour is intentional. If we don’t receive a reply within an appropriate time, DNS Belgium reserves the right to temporarily block the registrar until the situation is resolved.

Examples of pollution and/or abuse are, but are not limited to:

  • Unnecessary creation of contacts.

  • Unnecessary updates of domain names.

  • Unusual repetitive transactions.