Registrar management[Link]

The registrar management screen consists of 4 sections:

  • General data: These are the details as mentioned in your contract with DNS Belgium.

  • Public profile: These are the details as they will appear on the DNS Belgium website and/or WHOIS. This data can be updated. The information you enter here should be directed at your clients.

  • Transactions: Information about your transactions limit.

  • Billing: Information about your billing lines.

Each section is explained further below.

General data[Link]

These are the details as mentioned in your contract with DNS Belgium. You can’t change this data. Please contact our support staff if you need to change any of this data.

Public profile[Link]

To view your profile information, click on ‘Registrar’ in the left menu and on the tab ‘Public profile’.

The registrar info screen consists of 4 sections which can all be updated separately:

  • Public contact information: these are the details as they will appear on the DNS Belgium website.

  • Technical contact information: these are the details as they will appear on the WHOIS of all domain names in your portfolio.

  • Administrative contact information: these are the details as they will appear on the WHOIS of all domain names in your portfolio.

  • Abuse contact information: these are the details as they will appear on the WHOIS of all domain names in your portfolio.

The information you enter here should be directed at your clients.

To update your public contact data:

  • Click on ‘Registrar’ in the left menu.

  • Click on the tab ‘Public profile’.

  • Click on ‘Update details’ next to the section you want to update.

  • Don’t forget to save your changes.

Required fields are marked with an asterisk (*).

Transactions[Link]

DNS Belgium has implemented a protected transactions threshold. This threshold can be (re)set by the registry for each registrar individually. It is meant to protect the registrar against accidents/bad intent.

Reaching the threshold means you can’t do any more protected transactions until midnight UTC. The EPP server will return a 2308 error with reason “No protected transactions allowed until [datetime].” Other transactions are still possible.

If you have reached the threshold or you want to change the default value of the threshold, please contact the DNS Belgium support staff and they will help you.

To see your threshold and the current number of transactions:

  • Click on ‘Registrar’ in the left menu.

  • Click on the tab ‘Transactions’.

Billing[Link]

To see your billed transactions for a certain month:

  • Click on ‘Registrar’ in the left menu.

  • Click on the tab ‘Billing’.

Select the year/month for which you want to see the billed transactions and click submit.

The result will appear on the same page and can be downloaded as a csv file.

The transactions that can create a line in this report are:

  • Create domain

  • Renew domain

  • Auto-renew domain

  • Renew after transfer

  • Domain restore request

  • Refund add grace

  • Refund transfer grace

  • Refund renew grace

  • Refund auto-renew grace (transfer)

  • Refund auto-renew grace (delete)