Email sent to registrant bounced permanently

Description

Mail towards registrar that an email towards a registrant was not delivered successfully

Triggered by

Automatically by system

Content

Subject: Permanent e-mail address error example.address@example.be

Dear registrar,

The mail we sent to example.address@example.be didn't arrive. This is the e-mail address of one of your customers. We cannot reach this registrant without a working e-mail address. Therefore, we cannot provide a transfer code or other information. Moreover, this is in breach with our terms and conditions. Would you please update this e-mail address as soon as possible?

Do you have any questions about this? Please contact support@dnsbelgium.be.

Kind regards,

DNS Belgium

DNS Belgium vzw/asbl
Engels Plein 35, bus 01.01 • 3000 Leuven
support@dnsbelgium.be
+32 16 28 49 70

----BEGIN-OF-CPS----
TYPE: EMAIL
ACTION: BOUNCED
EMAIL: example.address@example.be
RETURNCODE: 2000
DETAILEDCODE: 5.0.0
DATE: 2019-02-14T09:51:39.020Z
----END-OF-CPS----

Poll message

<?xml version="1.0" encoding="UTF-8"?>
<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <response>
    <result code="1301">
      <msg>Command completed successfully; ack to dequeue</msg>
    </result>
    <msgQ count="1" id="12345">
      <qDate>2019-02-14T09:51:39.020Z</qDate>
      <msg>E-mail bounced</msg>
    </msgQ>
    <resData>
      <dnsbe:pollRes xmlns:dnsbe="http://www.dns.be/xml/epp/dnsbe-1.0">
        <dnsbe:type>EMAIL</dnsbe:type>
        <dnsbe:email>example.address@example.be</dnsbe:email>
        <dnsbe:action>BOUNCED</dnsbe:action>
        <dnsbe:returncode>2000</dnsbe:returncode>
        <dnsbe:detailedcode>5.0.0</dnsbe:detailedcode>
        <dnsbe:date>2019-02-14T09:51:39.020Z</dnsbe:date>
      </dnsbe:pollRes>
    </resData>
    <trID>
      <clTRID>ABC-12345</clTRID>
      <svTRID>dnsbe-12345</svTRID>
    </trID>
  </response>
</epp>